Privacy Policy
Last updated: June 2025
DivyaVibe ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Information
- Name, email address, phone number when you register or place an order
- Date of birth, time of birth, and place of birth for astrology chart calculations
- Payment information (processed securely via Razorpay — we do not store card details)
- Profile information you provide in your account settings
Usage Information
- Browser type, IP address, pages visited, and time spent on site
- Charts generated, reports downloaded, and services ordered
- Device information and cookies (see Cookie Policy)
2. How We Use Your Information
- To provide personalized Kundli, horoscope, and astrology services
- To process payments and deliver reports via email
- To send order confirmations, updates, and support communications
- To improve our website, tools, and services
- To comply with legal obligations
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Razorpay: For secure payment processing
- Email service providers: For sending reports and notifications
- Legal authorities: When required by law
4. Data Security
We implement SSL encryption, secure databases, and access controls to protect your data. Birth details used for chart generation are stored securely and used solely for providing our services.
5. Your Rights
- Access and download your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
6. Contact Us
For privacy concerns, email us at our contact address listed on the website. We respond within 48 hours.